How time entries sync and get approved

How time entries sync and get approved

Time you track in Harvest, Toggl, Clockify, or Hubstaff flows into Handl automatically — but it only becomes billable once someone on your team approves it.

Steps

  1. Time entries sync in from your connected time tracker and land as Pending.
  2. Open the project's Time area to review what's waiting — you'll see stat tiles for Pending Approval, Pending Hours, Pending Value, and Approved (last 30 days).
  3. Review each entry and click Approve or Reject (you can also action several at once).
  4. Approved entries become eligible for invoicing; rejected ones are set aside and never billed.

Good to know

  • Only Approved time can be turned into an invoice — pending and rejected entries are excluded automatically.
  • You can exclude a specific approved entry from an invoice individually, if you need to write off or hold back a particular piece of work.
  • Anyone on your team with project access can currently approve time — there isn't a separate "approver-only" role yet, so it's worth agreeing internally on who handles this.
  • Whether a client sees pending time in their portal (versus only approved time) depends on the project's Time visibility setting.

FAQs

Can I reject an entry after approving it? Review entries before they're invoiced — once billed, treat approved time as final for that invoice.

Do clients see time entries before I approve them? It depends on your project's portal Time visibility setting — rejected entries are never shown to clients, regardless.

What happens to rejected time? It stays in your records for reference but never reaches an invoice or the client portal.

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us