Handl Help Centre
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Getting started
Projects & milestones
Quotes & agreements
Invoicing & payments
Client portal
Integrations
Time & team
AI assistant
Reports
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Getting started
Your 7-day trial and plans
Create your agency and add your first client
What is Handl?
Set up your first project (choosing a billing type)
Connect Stripe and get paid
Invite your team and set roles
Reset your password
Projects & milestones
Milestone statuses and what triggers invoicing
Milestone billing explained
Choosing which features are enabled per project
Convert an approved quote into milestones
Estimated dates and the project roadmap
Internal projects
Create and order milestones
Quotes & agreements
Add attachments to a quote
Legal templates
What happens when a client approves
Resend, revoke and expiry
What your client sees when they receive a quote
Create and send a quote
Revert an approval
Invoicing & payments
Control what appears on invoices
The invoice lifecycle
Wise: automatically match incoming transfers to invoices
Payment methods: cards, bank debits and Google Pay
Recurring and time & materials billing
Retainers: automatic invoicing and overage billing
Payment reminders and tax set-aside
Handl's platform fees
When does money reach my bank account?
Send a client statement
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Client portal
Quotes in the portal: approval and history
What your clients see (the magic-link portal)
Deliverables held until payment
Share tasks and time with clients (visibility settings)
Brand the portal with your logo and colours
How clients view and pay invoices
Control what clients see: milestones and the roadmap
Integrations
Time tracking: Harvest, Toggl, Clockify and Hubstaff
GitHub repository snapshots
Fix a disconnected integration
Accounting: push invoices to QuickBooks and Xero
Slack
Import Upwork timesheets
Project management tools: Jira, Linear, Asana and Monday
ClickUp
Time & team
Reading the team revenue vs cost dashboard
Time rounding on invoices
Cost rates vs billable rates
Team utilisation and expected hours
How time entries sync and get approved
Set your agency timezone
Connect Wise or Airwallex to pay contractors
Review and approve a pay run
Pay your team: how pay runs work
Invite a contractor to the Pay portal and set their pay terms
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AI assistant
What the Handl AI assistant can do
Connect AI tools with MCP
What data the AI can and cannot see
Chat with Handl in the app and in Slack
Reports
Understand the numbers: revenue, team cost, utilisation and project health.
Revenue by Category
The Team Member Report