Reset your password

Reset your password

If you can't remember your Handl password, you can choose a new one in a couple of minutes. You don't need to contact support.

Steps

1. On the sign-in page, click Forgot password?
2. Enter your work email and click Send reset link.
3. Open the email from Handl and click the reset link. It works for one hour.
4. Under Choose a new password, enter your new password (at least 8 characters) in New password and again in Confirm new password.
5. Click Update password. Handl takes you back to sign in, with a message that your password has been reset.
6. Sign in with your new password.

Good to know

• For privacy, Handl gives the same confirmation whether or not an account exists for the email you enter. If no email arrives, check the address and your spam folder.
• Each reset link can be used once. If you see This link has expired or This link is not valid, click Request a new link.
• If you ask for resets repeatedly, Handl will tell you there have been too many requests and to try again in a few minutes.
• If you sign in with Google, you don't have a Handl password to reset. Use the Google sign-in option instead.

FAQs

I'm a client, not an agency user. Where do I reset my password? Use the forgot password link on your client portal sign-in page. Client contacts get a separate email that takes them back to the portal.

The reset link has stopped working. Links last one hour and work once. Request a fresh one from the sign-in page.