Chat with Handl in the app and in Slack

You can talk to the Handl assistant right from the app, or from Slack if you've connected it — same assistant, same access to your data, wherever you reach it from.

Steps — in the app

Click the chat bubble in the corner of the screen (you can drag it to reposition) to open a quick chat panel.
Or go to Dashboard → Chat for the full-page view.
Type your question, or paste in a screenshot for the assistant to look at.
Start a New conversation any time, or reopen a past one from your conversation history.

Steps — in Slack

Connect Slack first (see "Slack" under Integrations).
@mention the assistant in any channel it's in, or message it directly.
It replies right in the thread or DM — no need to switch back to your browser.

Good to know

Chatting in Slack and chatting in the app both use the same assistant, with the same access to your agency's data.
Slack replies use simpler formatting than the web app — you won't see tables there, since they don't render well in Slack.
Your clients also have their own, more limited chat inside their portal — see "What data the AI can and cannot see" for how that differs.

FAQs

Is Slack chat separate from Slack notifications? No — the same Slack connection carries chat, approval prompts, and digests together.

Can I paste a screenshot into the chat? Yes — the in-app chat input supports pasting an image alongside your question.

Do I lose my conversation history if I close the panel? No — past conversations are saved and available from the conversation history.